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I have a popup from yahoo I want off my machine. Cannot delete it.?
03-24-2014, 10:06 AM
Post: #1
I have a popup from yahoo I want off my machine. Cannot delete it.?
I do not appreciate the popup from Yahoo that won't allow me to delete it. It demands I clean my system. This is a brand new computer only a few days old. I want it off. Thinking if this is what you are going to do I will no longer use Yahoo...
Oleta Payne

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03-24-2014, 10:07 AM
Post: #2
 
This pop up is not from Yahoo. Sometimes hackers, spammers or other businesses will fraudulently claim to be Yahoo or to be affiliated with Yahoo to trick people into trusting them and doing business with them. Many pop ups that claim to want to help you such as one that claims you need to clean your system really intend to distribute malware, spyware or viruses. Please always run a well-known Internet security software program such as Norton, McAffee or Trend Micro. Though your computer is new the Internet is not and malicious software can be transmitted to your email accounts and personal computer files by accidentally visiting such a site and submitting your information.

You may need to enable the pop-up blocker in your web browser. Since you do not state which web browser (Internet Explorer, Firefox, Safari, Chrome, etc) you are using i can't help you with this.

If you are referring to the sponsored ad that appears at the top of your message list this is not an email and it cannot be deleted or removed. Please remember that Yahoo offers its services free to everyone and ads enable Yahoo to do so.

If you no longer wish to use Yahoo and want to close your account permanently, information, links and instructions can be found here:

Closing your Yahoo account -- http://help.yahoo.com/kb/index?locale=en...id=SLN2044

Please read carefully and print or save any important messages or contact information before deleting your account. Be sure to update your Facebook, twitter, instagram, online gaming and any other sites that you have registered with this Yahoo ID and also remember to inform your contacts about your change of email address.

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