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How can I recover a hacked/frozen facebook account?
03-24-2014, 10:08 AM
Post: #1
How can I recover a hacked/frozen facebook account?
My facebook account was frozen/hacked about a week ago and the "Facebook Help" team doesn't give a damn and haven't responded to any of my inquiries. I have no idea how to recover it, or even if it's possible. What do you suggest?

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03-24-2014, 10:12 AM
Post: #2
 
☻Has the email of your account been changed?
If you have access to your mail attached with your facebook account, go to your mail. Look for the facebook mail which will be telling you about your email been changed on facebook. Its subject would be 'Facebook Contact Email Change Notification'. If you haven't requested the changes, it will give you a link to cancel that request.

☻Has your password been changed?
Change the password of your mail and facebook. Put it something like '12fg67j9' which is impossible to guess.

Next, change the log in email of your facebook account. Remember, there are only two ways for facebook account to get hacked. One is if someone knows your password and the other if someone knows the password or secret question of your log in email. I wrote the second one because if someone does not know your facebook password but knows your mail's log in details, they can send a forgot password request to your mail.

Log in to your facebook account and click setting at the top right side of the page. Under your name and user name, you'll see the email option. Click 'change' on the right side. You'll be asked to add any other email if you wish. Add the email you want to. You will be send an email to the account you added. Confirm it. Then, go to your settings again. Come to the option of email and click change again. This time you will be asked to change your contact email. Change it. The page will load and this time you will have an option to remove your old account. Remove it if you wish but remember that if you don't remove it, you can log in to your facebook account by both email addresses.

If you have any other questions or problems, simply mail me through Y!A.



Have a nice day! Smile

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