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My whole contact list has received a scam mail.?
03-24-2014, 10:32 AM
Post: #1
My whole contact list has received a scam mail.?
My contact list is deleted. The scam mail asks my contacts to send me money in Manilla via Western Union.
Cannot believe it is enough just to change password. Is it my computer that is hacked or the Yahoo Data Base. This scam is not good for Yahoo or for Western Union to be involved in, even unknowingly.

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03-24-2014, 10:40 AM
Post: #2
 
After changing your password

Fill out a Mail Restore form ASAP http://help.yahoo.com/kb/index?locale=en...id=SLN2552 you only have a few days to restore lost mail if any mail is missing
Fill out a Contacts Restore http://help.yahoo.com/kb/index?locale=en...id=SLN2160 to get your contacts back

Also do ALL of the following to protect your privacy and identity
- follow the instructions on this page for disabling forwarding http://help.yahoo.com/kb/index?locale=en...=SLN3525to make sure your emails are not all being forwarded to the hacker’s address. Normally the hackers will have your incoming mail forwarded to them
- make sure the alternate email address is still yours and you have a security question and answer set
- until you get your Contacts back find some other way to reach them - Facebook, twitter, text, etc -- to inform them that your account was hacked and not to send money
- if you used your same username and password for ANY other site, you need to immediately change the passwords on ALL of those accounts. Unfortunately 80% of people use the same username and password for everything. Hackers know this and once they know your email login they'll try those same details on Facebook, Paypal, Twitter, Linkedin, Amazon, EBay, every major bank and credit card company, etc to try and hack those accounts as well
- if your emails contained ANY financial information (Paypal receipts, online banking statement, credit card bills, etx) you need to IMMEDIATELY inform these institutions. You will have to freeze your bank and credit card accounts and get new account numbers and cards sent to you. Set up a new email address to change your Paypal account. These hackers will go through all of your emails to see if there is anything they can use to steal your money and identity
- also consider filing a fraud alert with the credit bureaus -- read the FTC website http://www.consumer.ftc.gov/features/fea...tity-theft

You didn't get an email recently that looked like it was from Yahoo asking you to verify or update your account, or that your account had exceeded its limits, or that there was suspcious activity did you? That was not from Yahoo, that was a phishing scam and by responding you gave the hackers your account login

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