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people have recieved emails from me asking for money?
03-24-2014, 11:30 AM
Post: #1
people have recieved emails from me asking for money?
when i have gone on to my email account all of my contacts have disappeared and i have been unable to notify people. I have reset my passwords etc but now i am not recieving any email? I tried to "Set Up Your Second Sign-in Verification" with my mobile number but it then states this is not possible. What should i do?

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03-24-2014, 11:32 AM
Post: #2
 
Fill out a Mail Restore form ASAP http://help.yahoo.com/l/us/yahoo/mail/cl...store.html you only have 48 hours to restore lost mail
Fill out a Contacts Restore http://help.yahoo.com/l/us/yahoo/contact...store.html

Also do all of the following to protect your privacy and identity
- Go to Options > Mail Options > POP & Forwarding to make sure your emails are not all being forwarded to the hacker’s address -- this is usually why you aren't getting mail, they are being forwarded to the hacker's account
- make sure the alternate email address is still yours and you have a security question and answer set
- until you get your Contacts back find some other way to reach them - Facebook, twitter, text, etc -- to inform them that your account was hacked. Tell your friends and family to inform anyone else who knows you that you are fine and not to send money. This happened to a friend and 3 people ended up sending money before she could get her contact list back
- if you used your same username and password for ANY other site, you need to immediately change all of those account passwords. Unfortunately 80% of people use the same username and password for everything. Hackers know this and once they know your email login they'll try those same details on Facebook, Paypal, Twitter, Linkedin, Amazon, EBay, every major bank and credit card company, etc to try and hack all of those accounts as well
- if your emails contained ANY financial information (Paypal receipts, online banking statement, credit card bills, et) you need to IMMEDIATELY inform these institutions. You will have to freeze your bank and credit card accounts and get new account numbers and cards sent to you. Set up a new email address to change your Paypal account. These hackers will go through all of your emails to see if there is anything they can use to steal your money and identity
- also consider filing a fraud alert with the credit bureaus -- read the FTC website http://www.ftc.gov/bcp/edu/microsites/id...mised.html if you are in the US. if you are overseas contact your local police about how to file an identity theft report

You didn't get an email recently that looked like it was from Yahoo asking you to verify or update your account, or that your account had exceeded its limits, or that there was suspcious activity did you? That was not from Yahoo, that was a phishing scam

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