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Help how do I contact Yahoo I'm locked out of my old account?
03-24-2014, 11:35 AM
Post: #1
Help how do I contact Yahoo I'm locked out of my old account?
Please don't tell me to go to the automated Yahoo pages - I tried everything - I need to be able to contact a real Yahoo person by phone or email (to my gmail email) . Does anyone have an up to date phone number?
I need to recover about 12 years of emails and contacts!

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03-24-2014, 11:40 AM
Post: #2
 
This link gives a good description....this is my first choice...Below
the link is my second choice.
http://help.yahoo.com/kb/index?page=cont...OD_MAIL_ML
++++++++++++++++++++++++++++++
If you can remember the ID and Password you can try to log in
and Yahoo will give you steps to reactivate the account and if the
password does not work and you can remember your ID ...Click
on I CAN'T ACCESS MY ACCOUNT after entering your ID..
it is located on your sign in screen. One of your options is
" I have a problem with my password". Place a dot in the circle
to the left of it .. click on NEXT and follow the prompts...
++++++++++++++++++++++++++++++
If the above is not successful....
Once a yahoo account is deleted or you are unable to access it
because you have not accessed for a long time you will have
90 days to reactivate it. All your present information in the deleted
account will be held IN that account for that 90 days. you will
have to contact Yahoo as described below to activate it.
++++++++++++++++++++++++++++++
In addition to being able to contact a yahoo rep in
the links below you will be able to solve MANY of
your problems on this site. .
http://help.yahoo.com/l/us/yahoo/mail/ya...index.html
++++++++++++++++++++++++++++++++++++++
This link provides a phone number/email/ help
center options
http://io.help.yahoo.com/contact/index?y…
++++++++++++++++++++++++++++++
You can now contact Customer Care on Twitter
Once you start and tweet your questions you can
access them and see if they have been answered
by clicking on "ME" whenyou are on the site.
https://twitter.com/YahooCare
+++++++++++++++++++++++++++++++
And you can contact them on Facebook.
https://www.facebook.com/YahooCustomerCare

+++++++++++++++++++++++++++++++++++++
This site was on a Yahoo site....it may help
http://www.helpowl.com/q/Yahoo/Technical...elp/484709

+++++++++++++++++++++++++++++++++++++++++++
Customer care for UK & Ireland..
http://help.yahoo.com/l/uk/yahoo/mail/or...
Yahoo customer service telephone no 0870-352-2000
++++++++++++++++++++++++++++++++++++++++++
Normally, once the 90 days has elapsed, your account
information will be deleted and non retrievable. If it
is close to the 90 days you might still give it a try.
+++++++++++++++++++++++++++++++++++++++++++
Note: If you leave your account dormant for 12 months..
Yahoo will delete it for you.... http://help.yahoo.com/kb/index?page=cont...OD_MAIL_ML
After that time you might be able to use the same ID if it has not been taken by someone else.
++++++++++++++++++++++++++++++++++++++++++++
Before yahoo deletes it they will normally contact you first.
http://help.yahoo.com/kb/index?locale=en...d=SLN15175
++++++++++++++++++++++++++++++++++++++++++++
In addition, if you deleted it yourself, the time limit as to when
you can use it again varies...
http://help.yahoo.com/kb/index?page=cont...OD_MAIL_ML

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03-24-2014, 11:45 AM
Post: #3
 
Yahoo UK contact info - http://help.yahoo.com/l/uk/yahoo/info/co...ntact.html

Locked Account - http://help.yahoo.com/kb/index?page=cont...ions=false

Troubleshooting sign in difficulty - http://help.yahoo.com/kb/index?page=cont...sions=true

Changing your password - http://help.yahoo.com/kb/index?page=cont...ions=false

Creating a secure, strong password - http://help.yahoo.com/kb/index?page=cont...OD_MAIL_ML

Once you change your password it would be a good idea to review your security questions and make changes if you don't remember your answers.

Changing your security questions - http://help.yahoo.com/kb/index?locale=en...id=SLN2031

I recommend using a password manager like Keepass or LastPass to create and store strong unique passwords for the sites you visit. You can also save notes like your secret questions and answers to the password entries. LastPass can automatically log you in to any web site you have stored in its database.
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