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How to report yahoo for bad customer service?
03-24-2014, 04:12 PM
Post: #1
How to report yahoo for bad customer service?
They closed a child's paid for email account & will not respond. I've tried calling their so called customer care & get hung up on or sent to a busy signal. 15 times ive tried contacting them. No response. Very very angry mom.

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03-24-2014, 04:18 PM
Post: #2
 
You could always file a complaint with the Better Business Bureau - http://www.bbb.org

Here's some articles on family accounts.

Yahoo! Mail for users under age 13 - http://help.yahoo.com/kb/index?page=cont...OD_MAIL_ML

FAQs about the new permissions for Yahoo! family accounts - http://help.yahoo.com/kb/index?locale=en...=PROD_ACCT

Contacting Yahoo! Customer Care Support - http://help.yahoo.com/kb/index?page=cont...OD_MAIL_ML

You can also contact Yahoo Customer Care via Twitter and Facebook.
Twitter - https://twitter.com/YahooCare
Facebook - https://www.facebook.com/YahooCustomerCare

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03-24-2014, 04:22 PM
Post: #3
 
Heres a link for customer service

http://help.yahoo.com/mkb/article.php?pa...OD_MAIL_ML

I'd be angry, too..at myself for paying for something a child doesn'tneed anyway but could have for free
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