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I need help with "google-analytics" Virus removal.?
10-15-2012, 08:11 PM
Post: #1
I need help with "google-analytics" Virus removal.?
So I am running windows 7 and I have got this annoying "google-analytics" virus. Every 3 or so page clicks an annoying pop up will appear (that never appears on pages like facebook, yahoo, google, etc.) and everyonce in a while I will be redirected to a different website. Currently I am running chrome. I know it is "google-analytics" because I right click the pop up and then click "view source" and in the html code that is where the pop up is always coming from. I ran multiple kinds of spyware and nothing has changed. Is there a manual way to remove this threat? I want to get it off of my computer and not just block the website in the hosts file. Any help?

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10-15-2012, 08:19 PM
Post: #2
 
Google analytics is used all the time, it's not malware, but redirecting is a rootkit. Use these programs to try, and remove it. Just download them to the desktop, and double click the icons, no need to install them.

Click the tdsskiller.exe link to download:
http://support.kaspersky.com/faq/?qid=208280684

Avast's anti-rootkit.
http://public.avast.com/~gmerek/aswMBR.htm

GMER. Read the FAQ's at the bottom of the page to gain a better understanding of using GMER. Not much to read:
http://www.gmer.net/

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10-15-2012, 08:19 PM
Post: #3
 
Most redirection problems are caused by the Alureon rootkit. TDSSKiller will remove it. The MBAM link is included so you can scan for infections you may not be aware of.

Try this:

Firstly, boot your computer to the Safe Mode menu screen. You do this by repeatedly pressing F8 as soon as you boot up. Once there, use the arrow keys to highlight Safe Mode with Networking. Continue to boot from there, by pressing Enter. You will now see some drivers being loaded. There will be a pause at some point. This usually lasts for no more than 30 seconds.

If that's successful, download and run TDSSKiller.exe from Kaspersky Lab. It's tiny, and takes just a minute to run. It hunts down and kills a specific family of rootkits:

http://support.kaspersky.com/faq/?qid=208280684

Regardless of the results, download the free version of Malwarebytes' Anti-Malware (MBAM). Install it, get updates and run a full scan (still in Safe Mode). This is a direct download link. Copy and paste it into your browser’s address bar, and press Enter.

http://www.myantispyware.com/mbam

After this, try rebooting normally. If that's successful, I recommend you run another full scan with MBAM. It will detect malware that wasn't running in Safe Mode.

You should now delete TDSSKiller.exe, as updated versions are often made available. Malwarebytes' Anti-Malware can be easily uninstalled, should you wish to do so, but it may prove to be beneficial in the future.

Hope this helps.
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10-15-2012, 08:19 PM
Post: #4
 
Restart the computer in safe
mode with command prompt.
Enter MSCONFIG then press
enter. Click on startup, then
look for some unknown
programs. If you don't have any
then fine, if you do remove
them from the list then click
apply. Restart the computer in
normal mode, download
malwarebytes and run a full
system scan. This worked for
me.
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