New Yahoo Mail buggy when switching to Basic; won't stick?

[Lawrie]

So, yesterday I was greeted with the rollout of the new-look Yahoo Mail. I get it; new everything, all the time. Everybody does it, and there's little point rallying against the change. HOWEVER:

For a start, the layout simply does not work on my screen resolution. I have a 24" monitor at 1920x1080 and I always have my windows full-screen. The new version of Mail hangs decidedly to the left, leaving almost half of the right side of my window completely blank. I can't resize it (either bigger or smaller), and so I'm stuck having to scroll down twice as much to read messages. Not great.

I also have no idea why the tabs were ditched. I filter a number of my emails, so being able to switch between the Inbox, current messages and my Folders was invaluable. Now, I can no longer do that. At least not with New Mail.

Fortunately (sort of), I am given the option to switch back to 'Basic'. Now yesterday, after some trial and error, I got this to work to get back the previous version of Mail exactly as it was, however it wasn't without problems. The first time I switched, it threw me back into a version of Mail that looked like it was circa-2001; no preview pane, no keyboard commands, no quick reply, nothing. So I switched back to New Mail, then went to switch back to Basic... only this time, I selected a different font size FIRST, then chose Basic view, then clicked Save. Voila! I got the previous version of Mail back, exactly as it was.

Only then I signed out after a couple of hours. Signing back in again, and lo & behold, its reverted to New Mail again. This time, I switched it back and stayed signed in for the rest of the day.

This morning, that 'hack' no longer appears to work. If I switch to Basic, it doesn't matter what other options I screw with first - it always reverts to really, really, *really* Basic. So I'm kinda stuck between a rock and a hard place, as neither option is a viable one for me. I'm currently debating whether or not I can use Gmail or similar to pick up my mail instead, as I just can't work with this interface. Either of them.

[Trooper63]

This is the second question like this that I am answering....Fortunately, I am not having those problems....I have a 23" screen. First, try a different browser...If that does not work I will give you contact info for Yahoo.



This first link is for Firefox that is optimized for Yahoo

http://downloads.yahoo.com/firefox/?code108

https://www.google.com/intl/en/chrome/br..._medium=oa

http://safari.soft32.com/free-download

http://www.microsoft.com/en-us/download/...=windows+7

http://www.bing.com/




You can submit various problems through this link.. http://help.yahoo.com/l/us/yahoo/ysm/ts/…

In addition, this is one of the best links to contact Yahoo
http://io.help.yahoo.com/contact/index?y…
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You can use this link for options to contact them
which includes EMAILING a Customer Care Rep
http://bit.ly/YahooSupportHelp
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You can now contact Customer Care on Twitter
Once you start and tweet your questions you can access them
and see if they have been answered by clicking on "ME" when
you are on the site.
https://twitter.com/YahooCare
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And you can contact them on Facebook.
https://www.facebook.com/YahooCustomerCare

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Yahoo customer service telephone no's
800-318-0612
866-562-7219
408-349-3300.
855-837-9965 ...