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Forgot yahoo security question?
03-28-2014, 07:42 AM
Post: #1
Forgot yahoo security question?
Seriously Yahoo, I can't remember my security question but i know my password. Why the hell isnt there a "forgot security question" button. I'm locked out of my account for another 12 agonizing hours because i forgot my damn security question. This seriously pisses me off because all my accounts with steam and origion are on that account. WTF YAHOO! i want access to my damn account, how do i get help from them? its seriously pisses me off how retarted this is. I know my damn password! how do i know if someone accessed my account! This is such bs and i need to know where to get help!

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03-28-2014, 07:55 AM
Post: #2
 
This forum isn't monitored by Yahoo, it's monitored by other Yahoo users. This is how you contact Yahoo Customer Care.

Contacting Yahoo! Customer Care Support - http://help.yahoo.com/kb/index?page=cont...OD_MAIL_ML

Here's some information about Locked accounts.

Locked Account - http://help.yahoo.com/kb/index?page=cont...ions=false

This is how you can tell if your account has been hacked.

How to tell if your account was hacked - http://help.yahoo.com/kb/index?page=cont...sions=true

Here's how to recover your password using a mobile phone number, an alternate email address, or by answering your security questions.

Recover your Yahoo! ID or password using your alternate email address or security questions - http://help.yahoo.com/kb/index?locale=en...ions=false

If you do not have a non-Yahoo! alternate email address, valid mobile number, or cannot verify your security questions you will need to contact Yahoo Customer Care, the following contact options are available:

Call toll-free US (Toll Free): 1-800-318-0612 US
International: 408-916-2100
Twitter - https://twitter.com/YahooCare
Facebook - https://www.facebook.com/YahooCustomerCare

Click one of the links above and then click the "Contact Customer Care" link under the Quick Links section to the right of your screen. This should open the Yahoo Help form.

The Selected product should be "Yahoo Account"

"Under Topic" select "Password and sign in"
"Under Sub-topic" select "unable to sign in"
"Under Recommended options" Click on the Email link.

Complete the form. If you don't remember your Security Question or Security Answer enter "unknown". Yahoo will use the information you provide to verify you are the actual ownwer of the account. If they can't verify your information it's unlikely you will be able to recover your account.

Here's some guidelines for creating a secure, strong password - http://help.yahoo.com/kb/index?page=cont...OD_MAIL_ML

Once you're able to change your password it would be a good idea to review your security questions and make changes if you don't remember your answers.

Changing your security questions - http://help.yahoo.com/kb/index?locale=en...id=SLN2031

I recommend using a password manager like Keepass or LastPass to create and store strong unique passwords for the sites you visit. You can also save notes like your secret questions and answers to the password entries. LastPass can automatically log you in to any web site you have stored in its database.

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