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Is there some sort of virus that blocks addresses in yahoo mail?
04-05-2014, 11:17 AM
Post: #1
Is there some sort of virus that blocks addresses in yahoo mail?
I just found out today that about 500 addresses were blocked by my mail including twitter.com, facebook.com, gmail.com and hotmail.com. I'm pretty sure that it wasn't me who blocked these. I don't know how this could've happened.

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04-05-2014, 11:24 AM
Post: #2
 
Hi xTn,

If you did not make those changes to your blocked address list, it's possible that your account may have been compromised and the changes were done to prevent mail delivery. I highly advise that you change your password right away. That is the first and most important step in re-securing your account:

"Changing your password"
http://help.yahoo.com/kb/index?page=content&id=SLN2035

After you change your password be sure to follow the steps in this Yahoo Help article to finish re-securing your account by checking your account for any other changes that may have been made to the account and mail settings:

"Securing a hacked Yahoo account"
http://help.yahoo.com/kb/index?page=content&id=SLN3516

For tips you can use to keep your account safe I would highly recommend this Yahoo Help article:

"Safeguarding your Yahoo account"
http://help.yahoo.com/kb/index?page=content&id=SLN2080

Hope that helps!

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