how did another website get under my listing?

[Ruth]

When u type in http://www.flagsplusinc.com, our listing comes up several times and flagsplus.com is given under our listing as our website & that is NOT us. We are building flagsplusinc.com as we are a corporation and the website given is NOT a corp. and NOT Flags Plus, Inc. of West Palm Beach. Please please help remove flagsplus.com from under our listings. Thanks in advance, Stacy Velez, President of Flags Plus, Inc.

[Jake]

I assume you mean by type-in, that you are searching your company name, Google is not recognizing flagsplus as nessesarily a business name, but rather a thing like DogTraining, you will find DogTraining.com ranks higher than DogTrainingincorporated.com, I'm not sure that you can get them to change this result it is annoying but part of the life of a 'little guy'

I did notice that searching for flagsplusbozo.com does not bring up FlagPlus.com, seems like they may be handling the inc in a special way.

Your web site has no Google Page Rank, flagsplus.com has a page rank of 4, meaning in their scale it's thousands of time more important than your site, this is the main factor that drives it's search result position and it's coincidentally coming up in a search for your name.

I was surprised that flagplus.com has so few links, from other sites, that;s the factor usually riving page rank and influencing search result position. http://www.flagsplus.com has 12 links from 11 sites, flagsplus.com has 17 links from 6 sites.

The reporting tool opensiteexplorer.org finds no links to your site, you have a real opportunity here to improve the ranking of your site with some light SEO work, just carrying a bit more authority might cancel out the mismatch problem. Your site is only a few weeks old, such a new site is expected to get very few new links in the beginning, perhaps 1 or 2 a day max.

For starters someone should correct the meta descriptions on your pages, google is using the same description for all? 11 results for your site:
"A large selection of Team, Sports, State Flags, World Flags, US Flags, International, State, Custom, Carflags, NFL, Sports, Historic, Rainbow, Religious, Message ..."
Ideally each page should have it's own tailored meta description, which is often used as a search result description.

Here's a Search Engine Optimization primer by an SEO authority, that might give you some insights to the process, regardless of this competing site issue you should be making an effort to get better search result positions, often competing sites will be so entrenched with thousands of links from quality sites that can't be matched, you have the potential to match their ranking over time with a moderate effort.
http://www.seomoz.org/beginners-guide-to-seo

The Google Webmaster Tools which you can register your site with, has various forms for requesting search result corrections ,I really don't know that there is one for your issue, you really should report it in the Google support forums which their personal sometimes respond and give a case special attention.

Luckily you don't get many new visitors from a search of your name, the results for flag related keywords are really a lot more important. Don't obsess about that name confusion it may well go away after you get a footing in the earch results.