How do I respond to this? Getting online hate!?

[Ayla]

So this girl on the internet is bashing me I honestly did nothing and I'm not sure how to Get her back to leave me alone and I can't block her here's what she just said :,

boo whoo cry me a river. so ugly so early in the morning....i thought you were asking for an ugly response since you showed your ugliness first :-)
like I said....wait, do you speak English? im trying to spend money, that's my JOB...which means I kinda have a nice life. looks like it didn't work out for you and your knickers are all up your fat ass, and your upset "I already responded to you and said NO waaa" anyone with that much ugliness so early is just pathetic, especially over the internet. because a seller wouldn't act like that in real life, so you go on internet gangster. I'm sorry your business ilovereborns isn't doing well, and your baby didn't even sell for 99 cents. don't cry just keep trying :-*

- jukugyal
I don't even know the person! She doesn't know how I look! Help please!
I never said anything to this person to be getting this hate.

[Stevö©]

I would apologize for what you have said for upsetting this person. No one is going to say that without provocation.

[Unclued]

You ignore her and let her rage into a void. If you did nothing then this person is just looking for a reaction. Not giving one is the only way to respond. Getting her back will only bring out escalation on her end and things will get worse. The internet is full of people who like nothing more than to attack others. With or without reason. Eventually they get tired of being ignored and move on. Depending on where they are sending you this you might be able to report them. It looks like you sell on Etsy as well as Ebay, if this person is sending you mail through those sites you can report them for abuse to those sites. On Etsy, at least, I know they can be blocked, and depending on how bad they get they can also be banned. If it's personal email then I'd filter her out as spam and not even open anymore emails from her.

[Joe]

Don't listen to Stevos answer, total rubbish. People will hate on random people for no reason in the internet.