Having trouble connecting Insignia TV to WiFi?

[Jane]

I connected it to WiFi and it says it's connected. It shows an excellent signal strength.

However, it failed the DNS test, network connection test, and network speed test.

I cannot get a software update or access apps like NetFlix. I just now attempted so it's not like it was working and isn't now.

Please help! I have lots to watch!

[Adam Nettlefold]

Hi my name is Adam Nettlefold, and I would love to help you out. First try to connect something new to the internet, like a phone or another computer, if this fails too then the problem is with the security in your modem. If you can get a new phone or another computer, which has never been conected to your network before, to work then the problem is with your TV, some settings might be of, so try checking that out. If your problem persists, you can contact me at my facebook which I left in the source.