Amazon trade-in question?

[Loser Sandwich]

Hello, what does "returning to seller" mean... I was tracking the package, and it says this. Does it mean they're sending it back to me?

[Denise]

Yes that in fact means they would like a refund, but if there is nothing wrong with the item they ordered & you don't have any intention of saying you accept refunds you do not have to go to lengths of sending it back.

[noisyvase583]

Are you the seller? Then it is going to you.
~
The buyer might have refused it, not been at home, whatever. Contact them and ask or wait for it to come back and see.

Stick with your refund policies.