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Why is my internet cutting out wireless?
04-08-2014, 07:09 PM
Post: #1
Why is my internet cutting out wireless?
Okay, so I have a feeling it's time to change my router, but if someone has a better option, please feel free to say something

Issue: Internet cuts off periodically, it lasts from around 10-20 minutes sometimes, and the internet only lasts for about an hour.

What I have tried: Plugging in Ethernet, *Works*, I'm having this issue with every device I own, so this is not my computers.. I get clean internet with Ethernet, No issues with my modem if I'm getting clean internet. The ethernet cable is from my router. My devices are also able to see the network, but when connected, the disconnection issues occur.

Also, it doesn't completely disconnect sometimes, it will just say "Limited connection".

The devices I am having this issue with is a Samsung Galaxy s4
New PC with windows 8.1 Pro.
New laptop with windows 7 Ult.
All drivers are updated.

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04-08-2014, 07:10 PM
Post: #2
 
I had this problem before...u can try pluging one device directly into the modem and see how long your connection last just to rule that out..I had to many "splinters" from my cable line, so u can try plugging your modem to your direct line and 1 device and see how long it works..if you have internet threw a landline then those connections always seem a little shakey to me & you just might need another modem...you can always get another ethernet cord and it can be as long as you need it to be. hope I could help or at least narrow down your issue...good luck.

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04-08-2014, 07:14 PM
Post: #3
 
You have given pretty good description. Above suggestion wont help. You should have mentioned the router model and firmware it is on.

Please check if router has a newer firmware. If so upgrade it.

See if you can get a known good router from fried or relative and connect to your modem see how that goes.
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