Gaming internet connection failed. Please help!!?

[Matt]

Hi there.

Myself and my friend have been trying to play steam games with one another. Like Gary's mod and 7 days to die. Etc. But we've never been able to connect. Both games always say. "Connection failed"

We switched off the firewalls, but that hasn't helped. Yesterday we uninstalled norton internet security and we were able to connect all day. But this morning when going back to it. We tried to connect and now we have the same problem as before.

Any help??

Thanks

[NortonSupport]

Hello,

Sorry for the trouble. I am Vineeth and I am from the Norton Support team.

Can you try disabling one feature at a time in your Norton product and find out which feature is blocking the connection? Once we find out the feature, we can add the game to the exclusion list of that feature.

Thanks!

Vineeth
Norton Support