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What will happened to my money?? Help please...?
04-08-2014, 07:50 PM
Post: #1
What will happened to my money?? Help please...?
Some days ago, i bought 2 phone on an international online shopping and paid the items on the same day itself. but after 4 days while checking the website, i found that the items have been removed. bur the transaction has already been processed, and payment was made by credit card. I have already query from the website and till now no answer..
I don't know what the next step, i'm completely lost!
Help please...
the online site was ebay and im new to it, my credit card is from the bank, and i just received the transaction report today, i guess that the transaction has already been processed. i have already send a complaint to paypal and to ebay also.
I think that the seller might be a fraud or something like that.

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04-08-2014, 07:52 PM
Post: #2
 
Contact your credit card company within 7 days of purchase.
Make sure you keep all the information ready.
Such as bill \ transaction id \ etc.

Keep in mind if you do recieve the product you will have to return it. Or you face legal consequences on your end.

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04-08-2014, 08:01 PM
Post: #3
 
hi mimi, on the sight that you are on it is usually paypal is what this is called e-mail them and let those people know that you have a complaint. within thirty days that money will be returned to your credit card or ask them to correct it and they will send you a new one with a return sticker so you can send the old one back to them sometimes they will do this but usually they will refund your money. make sure that you give them the stock number and ups if it came to you that way and your complaint they are good about returning your money with paypal and if they don't then write your complaint online and others will see your complaint and may not order from that company. amazon, newegg and tigerdirect is pretty dependable. good luck I hope I was helpful to you
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04-08-2014, 08:11 PM
Post: #4
 
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