Why my email is coming in trash box, my contacts are gone, & previous emails are nowhere to be found. Plz help !!!?

[Faysal]

Hello everybody
My email account was hacked from Nigeria, I was able to restore by answering security questions n changing my password.
Now the thing is, all new emails are goin to trash.
My contacts are lost.
All my previous emails are removed from inbox n sent folders
My signature can't be modified.
& I'm unable to change some settings in my profile page.
Need urgent help, coz m using yahoo as my primary email.
Much appreciated
Dr. FaysaL

[Kittysue]

Fill out a Mail Restore form ASAP https://help.yahoo.com/kb/mail/SLN2552.h...sions=true you only have a few days to restore lost mail
Fill out a Contacts Restore http://help.yahoo.com/l/us/yahoo/contact...store.html
This tells how to prevent your emails from going to trash https://help.yahoo.com/kb/yahoo-account/...sions=true

Also do all of the following to protect your privacy and identity
- http://help.yahoo.com/l/qe/snova/mail/ym...g-001.html -- turn off Pop and forwarding to make sure your emails are not all being forwarded to the hacker’s address
- make sure the alternate email address is still yours and you have a security question and answer set
- until you get your Contacts back find some other way to reach them - Facebook, twitter, text, etc -- to inform them that your account was hacked. They will be getting an email from the scammer claiming to be you needing to borrow money for some emergency
- if you used your same username and password for ANY other site, you need to immediately change the passwords on ALL of those accounts. Unfortunately 80% of people use the same username and password for everything. Hackers know this and once they know your email login they'll try those same details on Facebook, Paypal, Twitter, Linkedin, Amazon, EBay, every major bank and credit card company, etc to try and hack those accounts as well
- if your emails contained ANY financial information (Paypal receipts, online banking statement, credit card bills, et) you need to IMMEDIATELY inform these institutions. You will have to freeze your bank and credit card accounts and get new account numbers and cards sent to you. Set up a new email address to change your Paypal account. These hackers will go through all of your emails to see if there is anything they can use to steal your money and identity
- also consider filing a fraud alert with the credit bureaus -- read the FTC website http://www.consumer.ftc.gov/features/fea...tity-theft

You didn't get an email recently that looked like it was from Yahoo asking you to verify or update your account, or that your account had exceeded its limits, or that there was suspcious activity did you? That was not from Yahoo, that was a phishing scam


But you are actually better off setting up a new account and telling all of your Contacts that you are closing the old address and using the new one. The problem is, now that you were hacked, the hackers are going to keep targeting you with new phishing scams and spam