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Can I keep an Item that a bidder has won but hasn't paid for or completed checkout yet on eBay?
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04-08-2014, 08:08 PM
Post: #1
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Can I keep an Item that a bidder has won but hasn't paid for or completed checkout yet on eBay?
I have an Item that I listed 5 days ago in the Auction format.
The item ended yesterday and the buyer has neither completed Checkout or Paid. Is it possible I could end the listing or keep the item at this point? Thanks How would I notify the buyer and eBay? Because the Auction is over and someone has won the item there is no "End listing" option. Ads |
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04-08-2014, 08:12 PM
Post: #2
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Yes - but you have to give them time to pay and if you don't, you stand the chance of getting a negative. Your choice really.
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04-08-2014, 08:19 PM
Post: #3
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If you don't receive payment, you can open an unpaid item case in the Resolution Center as soon as 2 full days after the listing ends. For example, if the listing ends on October 5 at 11:15 am, you can open a case on October 7 at 11:15 am.
You can open a case up to 32 days after the listing has ended. The buyer has up to 4 days to send a payment once the case is opened. During this time the buyer can also contact you to request a payment extension or to make other arrangements. For more info -> http://pages.ebay.com/help/sell/unpaid-items.html |
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04-08-2014, 08:20 PM
Post: #4
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Yesterday? Give him a chance!
Maybe he's not on his computer today or at all weekends if he uses a work computer! |
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