Can you leave feedback second time on the same item.?
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04-08-2014, 08:28 PM
Post: #1
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Can you leave feedback second time on the same item.?
I want to refund money back to one of my eBay customers. The buyer left me a negative feedback. The buyer said that ones i refund the money then the buyer will remove negative feedback. I want the buyer to remove the negative feedback first before i refund the money. Ones the buyer removes the bad feedback and i refund the money can that person put another feedback again second time.
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04-08-2014, 08:33 PM
Post: #2
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I think both you and the buyer are dangerously close to violating the ebay feedback extortion policy. Read the following carefully:
http://pages.ebay.com/help/policies/feed...rtion.html If a case isn't already open on this, you should request the buyer open a dispute case. Once the case is open, you should request that your item be mailed back if you don't already have it, refund the buyer, and then send a request that the buyer revise their feedback, in that order. http://pages.ebay.com/help/feedback/revi...quest.html If they don't, then you can request that ebay revise it based on the messages sent back and forth and the fact that you issued the refund. Ads |
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