how do I unlock my eecu account?

[Octavio]

I was trying to log into my bank account for the first time but couldn't remember my password. After trying a bunch of times, my account got locked :/ the site gave me a number I'm supposed to call to unlock it bit when I call the number there doesnt seem to be an option to unlock my account. Could someone help me out with what I'm supposed to do when I call the number? I'm extremely lost

[Zarn]

You will need to contact the customer support of the bank. There's no two ways about it.