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What's wrong with my internet connection?
04-08-2014, 09:42 PM
Post: #1
What's wrong with my internet connection?
About three months ago, we started experiencing some MAJOR issues with our internet. It seemed that we were getting kicked off our internet often. I use to play a lot of Call of Duty on XBox 360, but I can't seem to play online at all anymore. We don't have cable, but we have Netflix, Hulu Plus, and Amazon on Demand and it seems like anytime that we sit down to watch something, half way through the program, it needs to load or it gets kicked off the internet all together. I also have an HP netbook that every time I turn it on, it automatically kicks us off the internet.

I've called my internet provider (Comcast) repeatedly over this and they say they never see any problems on their end. BTW, we NEVER had this problem until three months ago and we've had Comcast for years.

Let me preface this by saying that my iPad never has any issues, nor iPhones, nor our Macbook. If I watch Netflix or Amazon on my iPad I never get kicked, but we would love to watch our favorite things on our TV.

Also, we either watch things on our Roku or XBox if that is pertinent information.

Does anyone know what's going on? Could it be a problem with my router?

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04-08-2014, 09:44 PM
Post: #2
 
Call our expert to solve your issue @ 1-855-333-9830

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