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Selling on ebay, question about a suspicious buyer.?
04-13-2014, 05:29 AM
Post: #1
Selling on ebay, question about a suspicious buyer.?
Someone recently bought one of my ebay auctions at the Buy it Now price. He has no feedback and made his account the day before the bought my item. His payement is pending in my paypal account (ebay makes me wait a while to get the money because im a new seller). I checked his address and it exists. Should I trust this buyer? Since it is already paid is there anything he can do to scam me? I plan on getting a tracking number and signature confirmation for the package. Thanks for any help

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04-13-2014, 05:35 AM
Post: #2
 
Wait until Paypal confirms the transaction went through successfully and the payment is in your account before sending the item.

Somewhat ironic that a new seller is too suspicious to send an item to a new buyer.

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04-13-2014, 05:40 AM
Post: #3
 
Take a picture of the item in the box right before you seal it to show how it was packed. Take a picture of the post office mailing it and keep the receipt with the weight of the item so he can't claim he got an empty box
Is the buyer overseas? Unfortunately 95% of Buy it Now scams come from overseas. As a new seller you should make sure your settings show you don't ship overseas until you have at least 10-15 sales under your belt
What is the value of the item? If it's expensive pay the extra money for insurance so he can't claim it arrived damaged
Also take loads of pictures of the condition right before you send it so he can't claim it was damaged

There is only so much you can do to protect yourself. You are a new seller and everyone has to start buying sometime on Ebay

For your future listings again I would not offer Buy it Now until you have at least 10-15 sales as the vast majority of scams will use Buy It Now as their accounts are rarely open long enough to complete the bidding process
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