I have been experiencing problems with internet speeds.?

[Nick]

I used DiffProbe and I don't know how to tell what this means. If someone can it would be much appreciated.
DiffProbe release. January 2012. Build 1008.
Shaper Detection Module.

Connected to server 4.71.254.162.

Estimating capacity:
Upstream: 11755 Kbps.
Downstream: 27964 Kbps.

The measurement will take upto 2.5 minutes. Please wait.

Checking for traffic shapers:

Upstream: No shaper detected.
Median received rate: 11536 Kbps.

Downstream: Burst size: 44845-45172 KB;
Shaping rate: 19898 Kbps.

For more information, visit: http://www.cc.gatech.edu/~partha/diffprobe

[Sam]

It's better to call your ISP & they can optimize your internet speed. There might be some problem in your router.