Can' sign into Adobe Creative Cloud Desktop?
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04-27-2014, 10:40 PM
Post: #1
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Can' sign into Adobe Creative Cloud Desktop?
Hi,
I am trying to get in to CC desktop application to update Adobe Photoshop CC and Adobe Premiere Pro, but when i try to sign in I get the error message, "Either your computer is offline or the clock on your computer is set incorrectly, causing a connection error. An Internet connection is required. Please connect to the Internet or adjust your clock and try again." About 3 week ago when I started my computer the clock was on to 2017, I don't know why but i changed it back by syncing it with 'time.windows.com' and that's when the problem started. I have been on here (website under this) and tried to fix it by following a couple of the suggestions to fix it but I still have the problem. http://helpx.adobe.com/x-productkb/polic...ssues.html I use Photoshop and Premiere Pro a lot and I would be disappointed if I am unable to update them because there are some new good features that i will not be able to get with out updates. Also if I can't fix this then if there is a way for me to simply update any of the Adobe CC application then it would be appreciated if you could tell me how. Thanks in advance Ads |
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04-27-2014, 10:43 PM
Post: #2
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You'll need to call Adobe customer care. something's up!! They're usually quite helpful.
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04-27-2014, 10:53 PM
Post: #3
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> "Also if I can't fix this then if there is a way for me to simply update any of the Adobe CC applications then it would be appreciated if you could tell me how."
Yes, definitely - when necessary, you don't need to use the Creative Cloud Desktop App to update your CC tools - you can use the direct links instead to do it yourself: Download Links - All Adobe CC Updates for Windows http://prodesigntools.com/adobe-cc-updat...ndows.html Download Links - All Adobe CC Updates for Mac OS http://prodesigntools.com/adobe-cc-updat...s-mac.html |
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