trying to track my shipment?
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04-27-2014, 11:33 PM
Post: #1
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trying to track my shipment?
I received an email that my order from ebay had shipped, and on ebay it has the symbol saying it shipped, yet when I look at the tracking information, it is completely blank. Doesn't even have anything saying it was accepted. Completely blank. why could this be?
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04-27-2014, 11:41 PM
Post: #2
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It is possible that the item hasn't been scanned into the carrier's service yet (like if they printed the shipping label and hadn't yet taken it to the Post Office). If it's been several days since it said it's been shipped and there is still no tracking information showing, then I would contact the seller and ensure that they've actually taken the item to the carrier. If they don't respond or you don't receive the item by the "estimated receive by date", then consider opening a Item Not Received case with eBay to get your money returned to you.
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