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Internet connection randomly drops and comes back...?
04-28-2014, 04:09 AM
Post: #1
Internet connection randomly drops and comes back...?
Hi guys! So for the past few months my internet would randomly drop at random times. It may happen 4 times a day it may happen 1 time a day. But it happens atleast once a day. And it's been doing this for months. By the way this is all wireless connection. And I'm with the ISP, Charter Communications.

So, when this happens I still stay connected to my router! But just lose the internet for a few seconds to a few minutes. It will say connected to (router name) limited access. No internet connection. Then I would reset my wireless adapter and it would work again.

I did a ping test and have 0% packet loss, 19ms ping, 3ms jitter.

I've tried so many things to fix this:
- I went out and bought a new router.
- I bought a new wireless adapter
- I replaced the internet modem
- I tried a wired connection (Still disconnects randomly)

I'm stuck on what I do next. Since I play a lot of online games and talk to a lot of friends through skype it gets annoying getting disconnected all the time. (I feel like I'm losing internet connection more when I'm in skype with my friends. I don't know if this is important.)

I know this is a lot to read and maybe hard to fix. But if anyone has a clue why this is happening it would mean a lot to me if there is anyway to fix it! Please help

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04-28-2014, 04:13 AM
Post: #2
 
Definitely a problem with the PC, not the router. Not sure which version of Windows your running but here's a universal solution,

1. Open Command Prompt and type in "ipconfig /release" then hit enter
2. Then, type in "ipconfig /renew" and hit enter
DONE!

If this fails,

1. In command prompt type "mmc devmgmt.msc" to open the device manager
2. Open network adapters
3. Select the WLAN adapter
4. Right click, and update the driver
5. Restart the computer

Performing a Windows Update may also resolve the issue

Cheers

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