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Do I need to return this Ebay item?
04-28-2014, 10:22 AM
Post: #1
Do I need to return this Ebay item?
The item arrived broken, and the seller didn't respond even when a case was opened. After the 2 weeks waiting for the seller to respond, Ebay decided it in my favour and refunded me the purchase and postage costs. It doesn't say anything in the message about returning it, and I think it's Ebay itself that refunded the money, so do I need to return it?

Good news. We issued you with a full refund of £47.97 on 15 Mar, 2014. The refund includes the purchase price plus original P&P and has been credited to your PayPal account. Please log in to PayPal and view the history page if you don't see it in your PayPal balance.

Decision:
This case has been decided in your favour.

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04-28-2014, 10:25 AM
Post: #2
 
Yes you must return the item. Try to email the seller and mention it.

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