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Shockwave Flash Keeps Crashing- Chrome?
04-28-2014, 10:34 AM
Post: #1
Shockwave Flash Keeps Crashing- Chrome?
I love Google Chrome, but I keep getting a yellow colored bar underneath the website URL telling me "A plug-in (Shockwave Flash) has stopped working". Or something along that line. I want to keep using Chrome. Is there a way to correct this issue?

Thanks!

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04-28-2014, 10:38 AM
Post: #2
 
Uninstall and reinstall chrome and the shockwave flash program. If it keeps occuring it could be that an add on or update is the cause and then you may have to switch to another like firefox.

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04-28-2014, 10:41 AM
Post: #3
 
How can you tell if a Flash conflict is the source of your trouble? Run Chrome. In the address bar, type about:plugins in the address bar. After you press enter, you’ll be greeted with a list of all the plug-ins installed in Chrome (this is different from user-installed Extensions). Look down the list of plug-ins for the Flash entry. If the entry looks like Flash (2 Files) there is a very good chance the source of your Flash-related crashes is a conflict between the two.

In the upper right hand corner of the browser window, there is a small toggle labeled [+] Details. Click on that toggle to expand the entries for all the plug-ins. Return to the entry for Flash.

two entries for Flash, one for the internal Chrome installation (highlighted in red here) and one for the host OS’s installation (seen below the highlighted entry).

You need to click on the Disable link for Chrome’s internal installation of Flash (make sure you disable the one located in Chrome’s AppData folder and not the separate stand-alone Flash installation).

Remember, you’ll no longer be getting automatic updates with each Chrome upgrade. Make sure to check for updates at Adobe’s Flash download page and/or turn on the update check in your local installation of Adobe Flash.
Check For Conflicting Software

Some software on your computer can conflict with Google Chrome and cause it to crash. This includes malware and network-related software that interferes with Google Chrome.

Google Chrome has a hidden page that will tell you if any software on your system is known to conflict with Google Chrome. To access it, type chrome://conflicts into Chrome’s address bar and press Enter

You can also check the Software that crashes Google Chrome page on Google’s website for a list of software that causes Chrome to crash. The page includes instructions for solving conflicts with some conflicting software.

If you have conflicting software on your system, you should update it to the latest version, disable it, or uninstall it. If you are not sure which software a module is related to, try Googling the name of the library.

If for whatever reason disabling the built-in Flash doesn’t help, we suggest playing around with different combinations. Try turning off the OS Flash installation instead of the built-in Flash installation for example. Also, try visiting a flash-based web site while Incognito Mode (when you enter Incognito Mode it turns off all your Extensions which may or may not be causing issues with Flash). Finally, as a last ditch effort, you can reinstall Chrome (if Flash works in every other browser but Chrome, this is likely the only option you have left).
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