My explorer.exe been infected?

[Excessivefood607]

I don't why but my Antivirus detect explorer.exe as virus when my Antivirus attempt to repair, It won't repair. When I scan using my Antivirus there to many active malware like Explorer.EXE and others Detect as W32/Virut.Gen and TR/Patched.Gen. I can't use my google chrome and others program and I can't do any system restore. Please help me and tell me what to do..!

[BILL]

If you can't do a system restore, you may need an install disk.

[Shaun]

You will need to run system file checker to resolve this problem
Go to Start - All Programs - Accessories - Command Prompt.
If you are using windows xp, you need to log in as an administrator.
If you are using windows vista/7, then you will need to right click on Command Prompt, and click Run as Administrator.
Once the command prompt box opens, type this
sfc /scannow
Then press Enter on the keyboard
If you are using windows xp you will need to have your windows cd, if you are using windows vista/7, you may not be needing it.
Wait until it finishes scanning.

If your files has been infected by a patching virus, there's no way to disinfect it, you can only replace it.

[Charles]

1. You can run system file checker (SFC) in command prompt as administrator. The exact command is "sfc /scannow".

2. Scan your computer for a possible rootkit infection using the Trend Micro Rootkitbuster.