hp pavilion with windows 8 suddenly having difficulties...?

[Happyanger243]

So the other night I came home and my laptop was acting a bit funny. So I thought I would delete some songs from Itunes to help it along but it suddenly froze like that for about 40 minutes. i decided to take the battery out and restart it but it took ages to start up again and now google chrome keeps on crashing, and i can't open too many applications on my laptop or windows itself crashes. i honestly have no idea what to do. can anyone help??

[sujit]

Try refreshing the PC..
it will remove all programs but not hamper your documents and files...

http://itech-softblog.blogspot.in/2014/0...re-in.html

Follow the method exactly on how to refresh..
it has all information..

[Mr. T]

Windows 8 and 8.1, by default Microsoft does not enable "Safe Mode"

If you are able to restart your computer →
Charms Menu (bottom RH corner) → Settings → Power Button
Hold the Shift Key → click RESTART
The computer will restart with a list of options → Continue, Troubleshoot, or Turn off your PC
Select either Troubleshoot → Advanced Options → Automatic Repair
Select Automatic Repair
If Automatic Repair fails to resolve the issue, then repeat and select System Restore and select a point in which you know the computer was functioning normally

Once the computer is running, now would be your opportunity to enable the Safe Mode feature buried in Windows 8 or 8.1.

Right click the START icon in the lower LH corner → Command Prompt (Admin)
type →

bcdedit /set {default} bootmenupolicy legacy

Press Enter

Now the computer may enter Safe Mode by tapping the F8 key on System Startup

To disable Safe Mode option → Command Prompt (Admin)
type →

bcdedit /set {default} bootmenupolicy standard

Press Enter

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