my email does not go to my inbox. it goes into my trash folder. how do i fix this problem. was hacked.?

[pgsibu@gmail.com]

hacker deleted my contacts and sent mail. incoming email now goes into trash folder. inbox is static and receives nothing. old email is still in inbox. can anyone help me? thanks.

[Trooper63]

For some problems only Yahoo can resolve them....this seems to
be one of them.


This first link is for when your emails go straight to your
TRASH folder

http://help.yahoo.com/kb/index?page=cont...D_MAIL_ML.

This link contains links addressing emails going straight
to the SPAM folder
http://help.yahoo.com/kb/index?page=answ...m%20folder


If you are in the Newest format you will have click on
SETTINGS instead of Mail Options referred to in the above
link
++++++++++++++++++++++++++++++++++++++++++++++++
For other problems
In addition to being able to contact a yahoo rep in the links below
you will be able to solve MANY of your problems on this site. .
http://help.yahoo.com/l/us/yahoo/mail/ya...index.html
+++++++++++++++++++++++++++++++++++++++++++++++++
This link provides a phone number/email/ help center options.
Also, once the link is displayed you have the option of contacting
them on Twitter and Facebook (links on the right side)Many issues are covered on these sites and Yahoo provides updates on the status.
https://help.yahoo.com/kb/index?page=con...e=en_US&y=


NOTE: The phone number is for very BASIC questions
such as password recovery, clearing your cache,etc.
Other issues may have to be handled thru this link. Once
your are in click on
"Contact Us for Product Issues "
...then MAIL....follow the prompts.
.. http://help.yahoo.com/kb/index?page=home&locale=en_US

++++++++++++++++++++++++++++++
This site was on a Yahoo site....it may help
http://www.helpowl.com/q/Yahoo/Technical...elp/484709

[scottymarie1]

To Contact Yahoo by Email, this can be done by clicking on HELP at the Bottom Right Hand side of the Yahoo Home Page under Horoscopes.

Click on whatever Subject is best for you for more information, you can also Click on the Arrows for more options, or Type your Problem in the Search Help box. TYPE SECURITY QUESTIONS TO MAKE SURE THEY ARE UP TO DATE.

For more Help and Advice you can also Go to the Right hand side of page and click on CONTACT CUSTOMER CARE .

Click on Select a Product, I WOULD SUGGEST CLICK YAHOO MAIL OR YAHOO ACCOUNT.
Then select a Category or Version, page will reload for you to click on Sub Category.

Make Sure You Fill In Brief Details of what has Happened, click Enter.

Depending on the Category you select and the Sub Category you also select you should see at the Bottom of the Page For More Help Click on EMAIL A SUPPORT AGENT.

YOU MAY HAVE TO CLICK ON DIFFERENT ONES AND TRY VARIATIONS.

Or else there will be information there on the page to help with your problem.

There will then be a Form to fill in. Fill in the form with as much information as you can remember about your yahoo account and security details etc.

Yahoo will then contact you at a Different Email Address that you need to give them. This email address CANNOT be a yahoo email one.

You need to give them a different Email Address, it could be one that you already have or you will need to create a new one, Google, Hotmail, etc. You do this by clicking on Email and then click on Register or Create an Account and follow the instructions.

They only need this Different Email Address to give you instructions regarding your Yahoo Account.

When Yahoo send you an email, make sure you check the Trash and Spam folders as well as the Inbox in case it went in there instead.

You will be asked to create a New Password, Best a hard to Guess One for anyone trying to access your Yahoo Account.

I Would Also Strongly advise that you Register an Alternative Email Address and your Mobile Number/Cell Phone Number with Yahoo, that is done through Account Settings. (I Think).

That way if your account is ever hacked or similar, a message should come up and they can send a code to your phone or other email address for you to then unlock your Yahoo Email Account.

Good Luck
Claire