How can I force apartment management to fix leaking roof and ceiling?

[Gypsy]

NOTE: I DO NOT HAVE A LANDLORD. OUR COMMUNITY IS RUN BY EQUITY APARTMENTS MANAGEMENT GROUP SO I'M DEALING WITH A CORPORATION AND NOT A SINGLE LANDLORD. PLEASE GIVE ADVICE THAT APPLIES TO DEALING WITH A COMPANY AND NOT A PERSON WHO RENTS OUT THEIR HOME.

It's been 3 weeks since Isaac damaged the roof of our apartment building and put a hole in my bedroom ceiling. I was told 2 1/2 weeks ago that roofers were coming and to date no one has showed up. I then again 2 weeks ago when no one had showed up and was told they'll be here within a few days, again... nothing.

What legal avenue do I have? I'm in South Florida, its rainy season and the constant dripping of rain water through the ceiling into a bucket in my room is keeping me up at night and also you can see mold starting to appear where the ceiling is damaged.

I don't want to make a stink about this but I would like my roof fixed. What are your suggestions on how I should deal with this.

I've taken video, pictures and posted on my Facebook page comments about the leak to document it. I figured no one can argue about the time stamps on FB.
I have documented email exchanges with the property manager who states roofers are on their way. This has been going on since I reported the damage the day after the storm. She promises they are here or coming and no one shows up.
Thanks Casey, I appreciate the advice.

[the kid]

Well, it may be tough for them to get a contractor to come out, since lots of people have damage and everyone is probably very busy.

[Casey Y]

"I figured no one can argue about the time stamps on FB."
Think again. That is not going to count as a legitimate source for information.

You need to send the management company a CERTIFIED letter requesting that this be resolved in a "timely" manner. Up until that point, they can claim you haven't really contacted them (unless you have email or phone messages). Even so, the certified letter is the way to go.

If they fail to respond in 3 days, then you should send a letter (certified) to the local housing authority along with a copy to this management company. They will have responded by that point.

If they don't respond, follow up with the local housing authority.

You can get a lawyer, but they will probably take these steps anyway.

Good Luck.