why do i get an error message from my avg saying that my update was incompleat due to my internet connection,?

[pink_diamond169]

i have checked my internet connection and it says it is working my broadband is supplied by virgin media

[mammalia_monkey]

Check cables, or underlying internet connections

[noel p]

make sure you have a stable internet connection before updating your avg & wen updating make sure you don't open any other site to prevent interruption with your updates specially if you're internet connection is slow.. trust me im using avg i have a same problem before...