This Forum has been archived there is no more new posts or threads ... use this link to report any abusive content
==> Report abusive content in this page <==
Post Reply 
 
Thread Rating:
  • 0 Votes - 0 Average
  • 1
  • 2
  • 3
  • 4
  • 5
I help needed removing virus and can`t find out which virus is it?
05-05-2014, 03:29 AM
Post: #1
I help needed removing virus and can`t find out which virus is it?
I have intel Atom and Hp laptop
so i searched internet for the removal of virus but cant find anything that helps me
the problem is that everything seems to be alright on my laptop but when i insert usb and microcard then its folder become infected and turn in .exe
i searched it and looked forward to...i thought that its SVChost.exe virus but NO..i dont think that it because when i found solution and tried it it found out that i dont have SVChost.exe file on computer/laptop..(have windows 7 starter).
its turn every usb folder in exe but everything seems to be fine on hard drive...seriously can anyboard can help me..
i dont know what kind of virus or malware...and i cant share anything with anyone....this has stopped dad work..
one another thing that when i use bluetooth then files seems to be fine on another computer even if it is new folder but when i share same file via USB then its fine on this laptop but is infected on another computer if it has anti viral program and automatically deletes everything(have McAfee)...serious help needed..


also will recovery of laptop to its box conditon will help caz i have recovered files(had recovary option sice we bought it brand new)....i think it came from usb sticks becaz my father works in office and used many usb of office..thnx

Ads

Find all posts by this user
Quote this message in a reply
05-05-2014, 03:45 AM
Post: #2
 
Top free AV products
BitDefender Free, ZoneAlarm Free, Adaware Free, Commodo Free, Avast, Avira, AVG

Best Paid:
My recent survey of several independent testing labs shows Kaspersky and BitDefender as the top 2 paid AV products.

How to remove a virus -
I) The best solution is to back up your data and perform a factory restore. Install a reputable AV program after the restore and download the latest updates before restoring your data.

II) That not being practical for many, try either of the next two methods:
(Please note that it is important to use one of these two methods as you need to boot and scan knowing that no viruses are already in memory. If you try and install an AV product on a machine already infected then there is a decent chance that the virus will be able to hide/relocate from the scanner.)

A)
1) On a clean computer, download 1 or more free bootable AV products. Five I know of are Avira, AVG, Avast, Kaspersky, and G Data. Often referred to as a Rescue Disc.

(There is a handy product called sardu (http://www.sarducd.it) which will create a flash drive/Cd capable of having multiple AV products built into it. It isn't perfect yet, but it does do the job pretty well. I keep a copy on a flash drive for whenever I go to someone's house to help with computer problems and I have a number of other diagnostic tools included as well.)

2) Create the bootable media and include the latest virus definitions
3) Boot the infected/suspect computer by using the bootable media and run a full/complete/deep scan of the computer using preferably at least two different ones. No AV product gets them all, but 2 different products should find and remove just about anything.

B) Alternative method:
1) remove the hard drive from the infected computer
2) slave the drive to a clean computer which already has at least one AV product already installed with the most current definitions. You can do this by installing it into the case (for a desktop) or by putting the drive in an external drive case which you can get for the low teens $. These can be USB (get at least USB 2.0) or eSata - if the 2nd computer has an eSata connection.

3) From the clean machine, run a full/complete scan of the slaved hdd. The computer should already be booted when you connect the external drive, with the AV product already in residential memory (it will have an icon down next to the clock). Then open the AV and run it on the drive. In an ideal world, you should really use two different AV products.

III) If you are unable to do the above, then download and install an AV product and then run it at its deepest level scan. This is not the ideal method as many viruses can hide from AV products if they are already in memory and running before the AV software is executed. There are numerous free ones. I strongly recommend two different AV products and one Adware/Spyware product. For free AV, I would typically recommend Avira, AVG, or Avast as the installed resident (always running) AV solution and Malwarebytes as a secondary, on demand AV product which I run on a weekly basis. For Spyware and Adware, the two top performers there are AdAware (Lavasoft.com) and Spybot Search and Destroy (safer-networking.org) Both offer a free and paid version. The free version is good, the paid version offers more bells and whistles, just like with the AV products.

Once the virus(es) is/are removed, change any and all passwords having to do with anything important like e-mail, financial-banking logins, etc. as those have probably been captured and sent to the author of the virus.

Please note:
Microsoft Security Essentials is NOT a good AV program, providing some of the lowest detection and removal rates in the industry.

Prior to Windows 8, Microsoft Defender was NOT an AV program. Long ago it was a good anti-spy program written by Sunbelt. During the intervening years since Microsoft's purchase it has lagged far behind other anti-spy/anti-adware programs significantly. In order to add to the confusion and frustration of users around the world, Microsoft, in their infinite wisdom, decided to rename the updated Microsoft Security Essentials in Windows 8 as Windows Defender – probably because the reputation of MSSE was so bad.

Ads

Find all posts by this user
Quote this message in a reply
Post Reply 


Forum Jump:


User(s) browsing this thread: 1 Guest(s)