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my email and instagram was hacked!?
05-09-2014, 07:38 AM
Post: #1
my email and instagram was hacked!?
I made another yahoo email so i could make another instagram when i tried to log into my other instagram it said "To secure your account, we have reset yourpassword. Please tap Forgot Password below and follow the instructions to access your account." I did that and it sent a email to the email i used to make the instagram. When i tried to log into my email i couldnt. i dont know know what password i used and i only remember 1 of the 2 security questions! What do i need to do? I really need to log into my email and get my instagram back i have 3000 followers! How do i get my other email and my instagram account back someone please answer!!!!!!!

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05-09-2014, 07:53 AM
Post: #2
 
For your Yahoo account
The video contained in the following article shows you how to recover your password using a mobile phone number, an alternate email address, or by answering your security questions

https://help.yahoo.com/kb/yahoo-account/...sions=true

If you do not have a non-Yahoo! alternate email address, valid mobile number, or cannot verify your security questions you will need to contact Yahoo Customer Care, either by phone, web-based form, Twitter, or Facebook.

In the US Call 1-800-318-0612
International users Call 509-797-6330

Twitter - https://twitter.com/YahooCare
Facebook - https://www.facebook.com/YahooCustomerCare

Here's how to use the automated web-based contact system.
Click one of the links above.
Click the "Contact Customer Care" link
under the Quick Links section to the right of your screen.
This should open the Yahoo Help form.

The Selected product should be "Yahoo Account"

"Under Topic" select "Password and sign in"
"Under Sub-topic" select "unable to sign in"
"Under Recommended options" Click on the Email link.

Complete the form as indicated. If you don't remember your Security Question or Security Answer enter "unknown". Yahoo will use the information you provide to verify you are the actual owner of the account. If they can't verify your information it's unlikely you will be able to recover your account.

If you're able to recover your account here's some guidelines for creating a secure, strong password - https://help.yahoo.com/kb/index?page=con...OD_MAIL_ML

Once you're able to change your password it would be a good idea to review your security questions and make changes if you don't remember your answers.

Changing your security questions - https://help.yahoo.com/kb/mail/SLN2031.h...sions=true

I recommend using a password manager like Keepass or LastPass to create and store strong unique passwords for the sites you visit. You can also save notes like your secret questions and answers to the password entries. LastPass can automatically log you in to any web site you have stored in its database.

For your Instagram account
Here's a a link to the Instagram Help Center for login issues - http://help.instagram.com/374546259294234/

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