Iphone 5s Speaker problem?

[967]

I have a problem with my new Iphone 5s which is a bit unusual. Music plays from the speakers perfectly, but when I play vine or subway surf or any other app, there is no sound from the speaker. The only way I hear sound is if I put my headphones inside. Is this normal or no? By the way for instagram when a video plays, it gives me the option to press on a sound icon which then starts to play the sound. If someone can tell me how I could fix this would truly be the man. Thanks to all!!!

[BrianMorgan]

Human Support Phone for iPhones ....see link for phone numbers

[Robert]

I think some sort of settings that definitely be there in your Iphone 5s and that's why all these are happening.

[ChrisRob]

Had this problem a while back. Noticed my phone was on vibrate and the volume all the way down. When playing a video use the controls on the side of the phone to turn the volume up. Switching the ringer on helps as well.