Any update on fixing Yahoo Mail search time limit problem?

[Justin]

Yahoo mail search broken as only list recent messages from within the last month or so.
This occurs across browsers and also within the mobile app.

Noted this response from Yahoo dated Jan. 17, 2014.
"Our Engineering Team is aware of this and working to fix the problem as quickly as possible."

https://help.yahoo.com/kb/index?page=con...=#feedback

However, is it more then a month later and this critical feature is still broken.

Can Yahoo's Engineering Team provide an update?

[trooper6387]

If there is an update it would be posted on Twitter and/or Facebook.
You can access both thru the following

This link provides a phone number/email/ help center options.
Also, once the link is displayed you have the option of contacting
them on Twitter and Facebook (links on the right side)Many issues are covered on these sites and Yahoo provides updates on the status.
https://help.yahoo.com/kb/index?page=con...e=en_US&y=

[scottymarie1]

Very Basic way to Search, Read and Compose your Emails etc. http://m.yahoo.com/p/mail

Double click on Message to read Email Message, Double Click on INBOX logo to see Folders etc. Double Click on Pencil in Top Right hand corner to Compose Message.


To Contact Yahoo by Email, this can be done by clicking on HELP at the Bottom Right Hand side of the Yahoo Home Page under Horoscopes.

Click on whatever Subject is best for you for more information, you can also Click on the Arrows for more options, or Type your Problem in the Search Help box. TYPE SECURITY QUESTIONS TO MAKE SURE THEY ARE UP TO DATE.

For more Help and advice you can also Go to the Right hand side of page and click on CONTACT CUSTOMER CARE .

Click on Select a Product, then select a Category or Version, page will reload for you to click on Sub Category.

Make sure you fill in Brief Details of what has Happened, click Enter.

Depending on the Category you select and the Sub Category you also select you may see at the Bottom of the Page for more help Click on EMAIL A SUPPORT AGENT. You may have to click on different ones and try variations.

Or else there will be information there on the page to help with your problem.

There will then be a Form to fill in. Fill in the form with as much information as you can remember about your security details and your yahoo account etc.

Yahoo will then contact you at a Different Email Address that you need to give them. This email address CANNOT be a yahoo email one.

You need to give them a different Email Address, it could be one that you already have or you will need to create a new one, Google, Hotmail, etc. You do this by clicking on Email and then click on Register and follow the instructions.

They only need this Different Email Address to give you instructions regarding your yahoo account.

When Yahoo send you an email, make sure you check the Trash and Spam folders as well as the Inbox in case it went in there instead.

You will be asked to create a New Password, Best a hard to Guess One for anyone trying to access your Yahoo Account.

I Would Also Strongly advise that you register an alternative email address and your Mobile Number/Cell Phone Number with Yahoo, that is done through Account Settings. (I Think).

That way if your account is ever hacked or similar, a message should come up and they can send a code to your phone or other email address for you to then unlock your Yahoo Email Account.

Good Luck
Claire