Recieved nagative ebay feedback. Help?

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I refunded someone their money back for an item that got ruined. It was accidentally relisted on ebay, he saw it, and left me a negative feedback. Will ebay remove this?

[Roddy]

No. eBay rarely removes negatives even for good reasons. Chances are you're stuck with it.

[Melody]

You can leave a reply to the negative feedback, which allows you to explain yourself. I know that if I see negative reviews and the seller has responded and explained the situation it really makes me feel better about the seller.

[K]

eBay is set up to significantly protect the interests of the buyers. Sellers can't even leave negative feedback any more, which makes it a bit unfair if the buyer is the one in the wrong. However, you can report the buyer if they've violated any eBay policies. Like the first comment says, chances are you're stuck with the feedback, but you can always try contacting eBay support and explaining the situation to them. It's worth a shot.

[378]

Nope feedback is permanent and it takes a court order to have it removed from ebay

[flower]

Did you re-list the item? After an Ebay case is closed with the original buyer he cannot leave any feedback. You can ask the buyer to reverse the negative feedback since you did refund his money.

[Ann]

You can explain the situation to the buyer and ask him to withdraw his feedback, but he may not do that. You can also contact eBay and ask them to remove the feedback, but they rarely ever do that unless it contains curse words or has threatening language in it. Unfortunately, you may be stuck with the negative feedback.

There are ways that you can boost your rating though. Some sellers list items for as cheap as $0.01 with free shipping. If you win a few of these penny auctions, you can raise your rating and earn more positive feedback. For example, if you have 25 recent positives, then that one negative isn't going to look so bad now.