internet crash problem?

[960]

I just recently purchased this acer laptop, it has windows 8.1... and I have updated everything on it... but for some reason my internt explorer crashes every once and a while... why is that is there a fix for this problem... like when I go back a page from browsing the page goes blank and the laoding bar comes up and says internet explorer has stopped working or its not responsive... its very annoying any help or tips would be appreciated.... tnx.....
acer is the problem???? this is an acer aspire, isn't that their best pc's??? it has to be internet explorer.... idk.... this laptop costed $975.00.... its 1 week old...

[Lukas]

Try to uninstall your web browser if it is google chrome or firefox and then download it again with internet explorer. Now if internet explorer is the one who's crashing download chrome or firefox and set them as your default browser

[Bassman1]

Go to Microsoft downloads and reinstall IE11.

Internet Explorer Support and Trouble Shooting at http://windows.microsoft.com/en-US/inter...lorer-help

[tumbleweed_biff]

Your first problem is purchasing an Acer. There is a reason why they are so much cheaper than the competition ...

Given the relative stability of Windows 8 and the included version of IE,. I would guess that something has happened: IE is corrupted, a critical Windows file is damaged/corrupted, or you have some form of malware.

I suggest starting by using a restore point from before the problem started.
Failing that either perform a full scan of your system with a bootable AV product (most AV vendors provide a free disc image for this called a Rescue Disc or Repair Disc)
or back up your data and perform a factory restore (or do this if the AV scan doesn't help).

If none of the above solutions resolves the issue then you have a hardware failure and need to call Acer.