Neighbour signed for my parackage using my name?

[874]

My "neighbour" signed for my package using my first name and is now denying they have got it. I contacted the delivery company and they confirmed it was them who they delivered to.

I did not ask for my package to be left with a neighbour and this "neighbour" lives about 25 houses away from me on (37 xxxx) avenue and I live on (39 xxxx) Gardens.

Currently, the delivery company are "calling their depot", but I doubt they can help if the person is refusing to accept they have it.

In my mind that person has commited fraud, forgery and theft. So, via twitter DM, I told the company that i'll be calling the police in 40 minutes time if they cannot help.

Oh, the best bit is that this house (37 xxxx) have my mums name on their door bell. So, is that illegal to?

Any advice is much appreciated.
Thank you. I have contacted the police and I'm now waiting for Police Constables to attend my house, so I can show them the location of the other property and give them more details.

Ty those who answered.
Probably should have put this earlier, I have contacted Tesco and Yodel. They are both investigating.

[I love Mr Darcy!]

Ask the delivery company for a copy of the signature. Even if it is computerised, they should still be able to print it out.
Take all the info to the police.

[wizjp]

It's theft. There is not much the delivery company can do except aid you in prosecuting the theft by providing the information about the delivery a description of who signed where, and the name.

[Andi]

The delivery company is responsible to deliver 'to you'

if they have trusted it to another person, that is their problem.
The contract of supply however is not with you, it is with the sender.

So you need to contact the sender, and report the non-delivery
The sender then claims the loss from the delivery company
and sends a new one to you - it does not have to wait for the bad delivery to be solved.

It is between the Delivery company and your 'interesting' neighbour and their
- fraudulent use of your name
- retention of goods not belonging to/ intened for them

This is not your problem to solve - stay out of it.

Keep it simple, the goods you expected have not been delivered 'as expected'
Report that to the seller/sender.

The most you can work on with the Police is the ID theft of your name.

[oopsoohooh]

if you have proof:

verbal (delivery driver statement)
electronic / written (signature)

then present them to the police

in the uk we still operate under the law "presumption of innocence"

[Who]

In 99.99% of cases where you order stuff online its the senders responsibility to ensure goods arrive as the correct destination
If they dont then its THEIR problem not the buyers

In you case they didnt arrive
So YOU dont have to do anything except report to tesco that the goods did NOT arrive at your house, and you did NOT sign for them, and you either want a refund or replacement goods that you are legally entitled to (and as "andi" says - the refund or replacement has NOTHING to do with determining what happened to them, so there is no excuse for delay in either the refund or new delivery)

After you have reported it its tesco's responsibility to notify the police, investgate with yodel ,and do all the chasing of what happened to the goods.