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The connection between your access point, router, or cable modem and the Internet is broken?
06-22-2014, 05:29 AM
Post: #1
The connection between your access point, router, or cable modem and the Internet is broken?
I'm forced to troubleshoot my F'n internet every 10 minutes just so my internet works. There is something wrong but I don't know what. I've only reseted my modem 100 times this past month but nothing works.

I also get this error: The default gateway is not available.

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06-22-2014, 05:38 AM
Post: #2
 
Sounds to me, based on the default gateway error, that your router is experiencing issues. The router IS the default gateway.

Here's some things to try:
- Replace the Cat5e cable between your router and connected device.
- Try a different LAN port on your router (the one between your device and router, not the modem and router)
- Replace your router.

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06-22-2014, 05:40 AM
Post: #3
 
Replacing the cable between modem and router is a good recommendation. Assume the access point and router are the same device?

Learn how to access your routers management setup. Figure out where your routers DHCP setup is.

DHCP has two sides. One side is a DHCP client that gets it's IP address from your service provider. The other side is a DHCP server that provides IP addresses for the devices on your network.

You want the client side. On the client side setup you should be able to release and renew the IP address.

When you can't get on the Internet can you get to the router setup? The router is demarcation point between Internet and your network. Even though you can't get to the Internet you should still be able to get to the router. If you can't get to the router - take a long look at your PC.

When in the router if you release the IP address (it goes to 0.0.0.0) and you can't renew it that means your router isn't able to get through the cable modem to the service provider. In this case your problem is the service provider or the modem.

Another way to confirm it's not the router is to connect a PC directly to the modem. If the PC can connect directly w/o router, but the router can't connect when directly connected then maybe your router is the problem.

The key is to understand what's happening with the IP addresses.
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06-22-2014, 05:48 AM
Post: #4
 
I'll bet you are using a wireless link and NOT a wire cable to connect to your router, yes? The problem is wireless is a party line, and something is causing interference which means you get disconnected when the router does not hear you for a while. It thinks you "hung up" and went away, so it drops the connection. It is only doing what YOU would do on a party line and did not hear from the other end for a while, you would hang up, and so does the wireless access point. The thing to do is eliminate the interference. Do you have more than one device connecting by wireless links to your router? Do you have neighbors using wireless? They count as users of the party line since they have transmitters just like you do, and when the line is busy with their traffic, YOU have to wait with everyone else for the line to clear before anyone can try to talk. The problem surfaces when more than one are waiting, and interfere with each other. They wait for a while for an acknowledgement packet, which never comes, so they try again, and interfere again, with even more dead time with no data moving. If too much dead time goes by, your wireless connection is dropped. So, the more traffic there is, the slower each user goes, until finally the delays are just too much and the connection is dropped for lack of activity. Your computer periodically sends out "keep alive" packets which are there to keep your connection open, but if the keep alive packets are "lost" through interference, the access point closes the connection because you are no longer "there".
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06-22-2014, 05:58 AM
Post: #5
 
You should contact the ISP for that..
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