I have the problem with vodafone bill?

[secret]

I have contract with vodafone with caps $49 plus extra pay $4 for classic member. Because in Classic member i got 700mb data and Unlimited Services Included "Vodafone Email app (to use on up to 6 email accounts) + Nokia Email app (to use on up to 10 email accounts) + Samsung Social Hub + Nokia Chat + Facebook + Twitter + MySpace + LinkedIn + Foursquare + YouTube + Scoreboard + Skype (unlimited Skype to Skype calls and Skype chat). Unlimited access is via Vodafone Central, official Apps from the brands, and mobile sites (m.youtube.com, m.facebook.com, m.twitter.com, m.linkedin.com, m.myspace.com, m.foursquare.com)". I used youtube for wacth movies by m.youtube.com, but this month i got email from auvodafone about my bill is Total due
$432.86. But 1 day before i get message from auvodafone my bill just $101.97 after that 3 times I call customer care and never get the deals, they tell me the supervisor will call me As Soon As Possible. 2 days after i recevied that email i got another message my bill $432.86 and 1day after i recevied this i get another message my bill $99.13. My bill due in 4/1/2012 and that times i get email they still direct debit from my account $432.86. I still confused about this in 1 week i get different message about my bill and another thing they supervisor never never never call me until now and for me this case not finish yet. Know vodafone get the new name from me is "BIG COMPANY BIG LYING" because if you not pay this bill on the time you will get dishonour fee and late charge but your case never finish they lying about the member. What can I do because this not the first oneand what I need extra pay for classic member if I acces m.youtube.com need to pay? Please give me the solution. Thank you

[Winston]

I don't know what to say... I can't think of a solution.

But I can say this though... WHY DID YOU GO TO VODAFONE?!!! Everyone knows how sh*t Vodafone is (reason why they have been called Vodafail numerous times by customers).

BTW, is this your 1st bill? If it is, it makes sense to why it cost so much.