Why is Yahoo allowing 360 to fall into disarray?

[Olde One.]

Yahoo 360 is becoming buggier and buggier. Back in the day, Yahoo was very quick to take care of such issues. Nowadays, this is not the case. It is a shame, but even Myspace has better tech support.

Does Anyone Know Why Yahoo Has Fallen Behind?

[Kee]

Back in the day was probably in 2005-2006. In October 2007, Yahoo announced on Yahoo! 360 team/product blogs that they would no longer handle bugs related to the Yahoo! 360 service (see http://blog.360.yahoo.com/blog-4D4zxsg6f...7.8c?p=858 for more information on Yahoo! 360 glitches.

Yahoo decided to halt technical support as they migrated parts of the service to the Yahoo! Profile (http://profiles.yahoo.com - which is an upgraded version of the old Yahoo! Members Profile). Yahoo aims to make this "universal profile" a "social-networking" hub for many of its services (not just focused in one service like with Yahoo! 360). There's been changes happening in the background related to the transition, but what you see as Yahoo! 360 right now likely will not change. If anything, the service seems poised to close after the migration to the Y!Profile is complete. Blogging functions (at least U.S. related) have not been transferred yet. No exact close date has been officially announced for Yahoo! 360. The Yahoo! Profile is an ongoing project, also in beta.

Yahoo is in a "turnaround" phase as a company and has elected to go with an "Open Strategy". You can read details about Y!360, the Yahoo! Profile (i.e. the universal profile system), and Yahoo's plans via the following links that are the sources for the majority of my answer:
* Yahoo! 360 Product/Team Blog (US): http://www.yprofileblog.com for more details on the situation.
* http://developer.yahoo.net/blog/archives...the_1.html
* http://ycorpblog.com/2008/10/16/your-soc...trol-panel
* http://blog.360.yahoo.com/blog-4D4zxsg6f....8c?p=1414
* http://news.cnet.com/8301-13953_3-10041155-80.html
* http://news.cnet.com/8301-17939_109-10067445-2.html
* http://blog.360.yahoo.com/blog-ZctuWFowaK7nKTg-?cq=1