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How can I track the order on a 2012 Ford Fiesta I ordered at the dealership?
11-27-2012, 06:35 AM
Post: #1
How can I track the order on a 2012 Ford Fiesta I ordered at the dealership?
I placed the order last week. The dealership gave me a a Ford Order No and an Order Code. I was wondering how I'd track this...anyone know?
I asked the Dealership, they said I had to contact Ford. Not exactly sure how this works. Like, do I just call Ford and be like, hey where's my car..I have no VIN number or anything.

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11-27-2012, 06:44 AM
Post: #2
 
did you ask them?

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11-27-2012, 06:44 AM
Post: #3
 
Hi sundaysundaysunday!

Congrats on your upcoming Fiesta!! We would love to track it! Please friend Jamie at Ford on Facebook at http://www.Facebook.com/JamieAtFord. She will be more than happy to review her system in order to provide you with an update. Please include your order number and dealer code, or their name/state when messaging her.

Alternatively, visit http://www.Twitter.com/FordCustService to follow @FordCustService. Please DM your order number and dealer code, and we will give you the latest information. If you prefer to speak to someone, you are also welcome to call our Customer Relationship Center at 800.392.FORD.

Natasha
Ford Customer Service Division
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