My Twitter account got suspended! Please help?

[Spike]

Hello, my Twitter account was suspended, so I opened a ticket. After about 4 tickets, I continue to get the SAME response. Here it is.

Zendesk, Nov 06 08:25 am (PST):
Hello,
This account was suspended for sending multiple unsolicited messages using the @reply and/or mention feature. These features are intended to make communication between people on Twitter easier. Twitter monitors the use of these features to make sure they are used as intended and not for abuse. Using either feature to post messages to a bunch of users in an unsolicited or egregious manner is considered an abuse of its use, which results in account suspension.
For more information about these features, please visit our @Replies and Mentions help page:
http://support.twitter.com/articles/14023
I have now un-suspended your account. Please note that it may take an hour or so for your follower and following numbers to return to normal.
Be sure to review the Twitter Rules, as repeat violations may result in permanent suspension:
http://twitter.com/rules
Thank you,
Zendesk

This is VERY aggravating. As Twitter is basically lying to me. It's been about 16 hours, and I am still suspended. I need this Twitter for buisness, friends, etc. What should I do? If I email, I just get the same response

[Anna Pradana]

e-mail them, its may take 2-4 days, but its worth!! I have same problem with you but its solve now..