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Trouble with iWeb Technologies Hosting, cPanel & Wordpress!!?
11-27-2012, 07:02 AM
Post: #1
Trouble with iWeb Technologies Hosting, cPanel & Wordpress!!?
I signed up for iweb.com hosting and a domain name. After unsuccessfully trying to use their site builder, I decided to use Fantastico to do "one click" install of Wordpress. I go to the Wordpress dashboard. Installed my theme, added header and then added a post and published it. When I click on Preview it takes me to the login page for cPanel. I previewed it in their and it was still bringing up the original site I was trying to build so I removed that project...now that there is no project in there I don't even have the option to Preview. Sorry if I am rambling and not making sense, but I am so lost right now! Do not know how to use cPanel and Wordpress together and make site go "live"! When I try typing in my web address it automatically brings me to cPanel log in page rather than bring up my website..HELP!!!
Just wanted to update...Stephane Jose below, from iWeb has taken care of this issue for me along with the Tech. Support group! Thank you so much for the help. I really appreciate the assistance. Site is up and running now and I was able to do what I was looking to do with Wordpress! Good lookin' out, iWeb!!

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11-27-2012, 07:10 AM
Post: #2
 
Hi,

Please contact iWeb through your customer hub or Live chat. Our tech support agents will be glad to assist you directly. Our contact page: http://iweb.com/contacts/

You can also follow our twitter account (http://www.twitter.com/iweb/) if you need a followup on an ongoing technical issue. Just send me your ticket number as a direct message (DM).

Stéphane Jose
Community Manager, iWeb Technologies

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