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Is it safe to do an Insant Electric Download when buying tickets from Stubhub?
01-22-2013, 01:06 PM
Post: #1
Is it safe to do an Insant Electric Download when buying tickets from Stubhub?
I guess you just print them out lol I'm not sure, I've never done it before.
But first of all, is stubhub safe?
Like, completely? And, if so is it safe to do an instant electric download?
I'm trying to buy tickets to Taylor Swift and Ed Sheeran and want to make sure I won't get scammed. Thank you ahead of time!

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01-22-2013, 01:14 PM
Post: #2
 
Hello Chymae,

My name is Jennifer, and I'm writing from StubHub's Executive Customer Care Team. I certainly understand your concerns when purchasing tickets through a secondary marketplace such as StubHub.com. Rest assured our FanProtect Guarantee ensures you receive valid tickets! While we do offer multiple forms of delivery, Electronic Download is actually the most popular for our buyers as it is much faster than regular shipping and also less expensive due to lower shipping costs. Based on the date your tickets are available, which we identify before you complete the checkout process, you simply download them from your StubHub account and print them from home.
 
I hope this helps ease your concerns. If you have any other questions or concerns, please don't hesitate to reach out at yourfeedbackmatters@stubhub.com, or find us on Twitter @StubHub. Thank you for your interest!
 
Sincerely,


Jennifer M.
Executive Customer Care
http://www.StubHub.com
Twitter- @StubHub

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