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2011 ford explorer Radio won't turn off in car after syncing Blackberry?
01-27-2013, 06:29 AM
Post: #1
KaramelQT Offline
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2011 ford explorer Radio won't turn off in car after syncing Blackberry?
Recently I synced my phone 9850 Blackberry Torch to my 2011 Ford Explorer and the radio wouldn't turn off( even when the vehicle was off doors opened, closed).
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01-27-2013, 06:37 AM
Post: #2
Ford Motor Company Offline
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Hi, KaramelQT -

Your Explorer may be in need of a software update.

To check availability, log in to your SYNC Owner account and click the SYNC UPDATES tab:

https://secure.syncmyride.com/Own/Module...Login.aspx

For more information or additional questions, contact our In-Vehicle Technology Team at: 800-392-FORD (prompts 1 & 3). They're available Monday through Saturday, 8:30 a.m. - 10 p.m. & Sunday, 11:30 a.m. - 10 p.m. ET. We're also on Twitter: @FordService

Jaclyn,
In-Vehicle Technology Team
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