Desktop won't turn on?

[Matt]

The last time I asked this people acted like I'm dumb.. I have a dell desktop in my moms room I shut it down PROPERLY and brought it downstairs nd re plugged it in into a power strip the monitor will turn on fine but when I try to power up the tower it does nothing but the lights nd motherboard light up nd yes I'm aware of what a power supply is but I don't see how it could've blew by simply moving it its not an old tower either it's always ran so idk what to do

[Tom]

2

[Jerry H.]

IT"S THE POWER SUPPLY!!! WHAT OTHER ANSWER DO YOU WANT TO HEAR? No turn on, no power. I don't know how much simpler that is

[Albert W]

Hi There,

My guess is that one of the power cables or one of the cards inside has come loose while carrying it doenstars. One or more sticks of RAM might have come loose also.

You can check by unplugging from power, then press the "On" button to discharge the capacitors inside. It is also a good idea to wait a few minutes to make sure all the power inside has discharged.

Then remove the side cover and check the cards to make sure they are secure in their sockets.
Look closely at all the cables to make sure they are plugged in.

Note...before touching anything inside the case touch a metal part of the chassis to discharge any static electricity from your body.
Also don't touch any of the components on the circuit boards...touch the edges only when reseating. Just be very careful with everything inside.

Now would be a good time to clean out the dust, etc inside the case using a can of compressed air.
Doing this will save some trouble later on.

Hope this helps,
Al

Hope this helps,
Al

[Dell Inc.]

Hello Matt,
My name is Krishna and I work for the Social Media and Community Team at Dell. Try the troubleshooting steps mentioned in the below link and see it helps. If it doesn't, It's more likely that you have a motherboard or power supply failure.

http://support.dell.com/support/topics/g...egacy=true

Also, If you want to email me your service tag number, I will have a look at your warranty status to see what options we have. You can reach me at Krishna_KRN@Dell.com

Regards,
Dell-Kris K
Dell Social Media and Communities